Family Financial Tracker
Last updated: 23 June 2026
Family Financial Tracker ("the Service", "we", "us") is operated by Charles Hunter Rollo Green (ABN 71 439 451 912), based in Queensland, Australia. You can contact us at admin@familyfinancialtracker.com.
We do not collect or store bank account numbers, BSBs, credit or debit card numbers, PINs, or online-banking credentials. The Service has no connection to your bank and cannot move money. If you enter such details anyway, you do so against our instructions and at your own risk.
Only to provide the Service: to run your account, show your figures back to you, send sign-in codes, fetch market prices for tickers you enter, and process payment for access. We do not sell your information, and we do not use it for advertising or profiling.
When you upload a bank or credit-card statement, it is sent to our server, read to extract the transaction lines (date, description, amount), and then discarded. We do not keep the uploaded file. The transactions you choose to keep are saved to your account.
Honest limitations: encryption at rest protects backups and stored copies; it does not protect against a compromise of the running server. As the operator, we have the technical ability to access stored data in order to run and support the Service. No online service can promise perfect security.
We keep your data for as long as your account exists. You can export a copy at any time from Settings → Export to file, and you can permanently delete your account and its data from Settings → Close account and delete my data. Deletion is immediate and cannot be undone. Residual copies may persist in backups for a short period before being overwritten.
One thing is kept after deletion, and only where the account is closed before any payment has been made: a one-way hash of the email address (not the address itself) together with the date a new signup becomes possible again, so that the one-per-person free trial cannot simply be restarted. It holds no name, no financial data and nothing that can be read back to recover the address, and it is deleted automatically once the 3 months have passed.
You may request access to, or correction of, the personal information we hold about you, and you may ask us to delete it. Contact admin@familyfinancialtracker.com. If you are unhappy with how we handle your information, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
If we change this policy we will update this page and the date above. Significant changes will be notified by email where practical.